Privacy Policy
Last updated: January 29, 2026
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account registration information (name, email, phone number)
- Activity center information (name, address, contact details)
- Student and parent information entered into the system
- Payment information for subscription fees
- Communications with our support team
1.2 Automatically Collected Information
We automatically collect certain information when you use our Service:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes:
- Provide, maintain, and improve our Service
- Process payments and transactions
- Send administrative information and updates
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Monitor and analyze usage patterns
- Detect and prevent fraud and security issues
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who help us operate our Service (payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Regular data backups
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. We also retain information as required by applicable laws and regulations.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
- Withdrawal: Withdraw consent for data processing
To exercise these rights, please contact us at privacy@activityhub.com
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Improve user experience
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.
8. Children's Privacy
While our Service is used to manage information about children enrolled in activity centers, it is designed for use by adults (activity center administrators and staff). We do not knowingly collect personal information directly from children under 18.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@activityhub.com